Copyright Policy

We are Course Hero Symbolab, Ltd. (“Symbolab”). Capitalized terms used in this Copyright Policy have the meanings assigned to them in our Terms of Use

Use of Symbolab’s Properties is, at all times, subject to our Terms of Use, which incorporates this Copyright Policy.

Symbolab respects the intellectual property rights of all content creators. Copyright owners can manage their rights on Symbolab. To learn how, please read the "Copyright Disputes" section below.

Symbolab users are prohibited from submitting copyright infringing Material. In other words, only submit your original work and not works created by someone else without their express authorization. Copying Material from third party sources, either directly or by paraphrasing, is copyright infringement and therefore prohibited on Symbolab.

By submitting Material to Symbolab, you represent that:

• You own the copyrights to the Material or have express permission from the copyright owners to use and upload the Material;
• Your uploading of the Material will not violate any law, regulation, or ethics code, including your school’s academic integrity policy (if applicable);
• Uploading the Material will not violate Symbolab’sTerms of Use or this Copyright Policy.

Symbolab will remove or disable access to Material if we are notified that it infringes on copyright.

Copyright Disputes

If you believe that user Material submitted on Symbolab infringes on a creative work that you or an entity you represent owns and you want to request that the Material be taken down, you can submit a valid copyright takedown request via email to [email protected] or at the address listed in the “Contact Our DMCA Designated Agent” section below.

Takedown requests

A valid copyright takedown request is one that complies with requirements of the Digital Millennium Copyright Act (“DMCA”). Pursuant to Section 512(c)(3) of the DMCA, a valid copyright takedown request must include all of the following:

1. A description of your work that you believe has been infringed (17 U.S.C. § 512(c)(3)(A)(ii))

   Please identify the copyrighted work or list of works claimed to have been infringed.

2. The URL(s) of the allegedly infringing content (17 U.S.C. § 512(c)(3)(A)(ii))

   Please provide us with the specific identification and location of the copyrighted work, including its URL on Symbolab. We need to make sure we properly locate the material that allegedly infringes the copyrighted work(s) you cited in Part 1.

3. Your contact information (17 U.S.C. § 512(c)(3)(A)(iv))

   Please provide us with your contact information (name, address, phone number, and email address). We need to make sure we can get in touch with you throughout the process to ensure that your claim is sufficiently addressed.

   This information will be used to process your request and keep a record of your complaint. If we receive a valid counter-notice, your complaint (which includes your contact information) will be forwarded to the uploader.

4. You must agree to and include the following statement (17 U.S.C. § 512(c)(3)(A)(v))

   Please provide a statement that you have “a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.”

   We need this statement and the following two items to help protect against the possibility of erroneous or mistaken notifications.

5. ...and the following statement (17 U.S.C. § 512(c)(3)(A)(vi))

   Please provide a statement that the information in your letter is accurate, and under penalty of perjury, that you are the owner of the exclusive right to the identified work, or that you are authorized to act on behalf of the owner of the exclusive right to the identified work.

6. Your signature (17 U.S.C. § 512(c)(3)(A)(vi))

   Please provide a physical or electronic signature of the copyright owner or a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. In some instances, this may be you.

 

Counter-notices

If a user believes Material they submitted has been removed in error and is not infringing, that user can submit a valid counter-notice to us via email to [email protected]. A valid counter-notice is one that complies with the requirements of the DMCA. Pursuant to Section 512(g) of the DMCA, a valid counter-notice must include all of the following:

1. Identification of the specific content and URL(s) (17 U.S.C. § 512(g)(3)(B))

   Please identify each item you believe was mistakenly removed or disabled for access, and provide the location at which the material was previously located.

2. Your contact information (17 U.S.C. § 512(g)(3)(B))

   Please provide your name, address, and telephone number. Under the DMCA, you also need to provide a statement consenting to the jurisdiction of the Federal District Court for the judicial address of your address. If you do not reside in the United States, please provide a statement consenting to jurisdiction of the Federal District Court for the Northern District of California, and accepting service of process from the individual (or his or her agent) who placed the DMCA takedown request.

3. You must agree to and include the following statement (17 U.S.C. § 512(g)(3)(B))

   Please provide a statement under penalty of perjury that you have a good faith belief the material was mistakenly removed.

4. Your signature(17 U.S.C. § 512(g)(3)(A))

   Please provide a physical or electronic signature with your written communication.

Users can submit a valid counter-notification to us via email to [email protected] or at the address listed in the “Contact Our DMCA Designated Agent” section below.

Contact Our DMCA Designated Agent

Copyright Compliance Department
Course Hero, Inc.
2000 Seaport Blvd.
3rd Floor
Redwood City, CA 94063
Phone: 888-634-9397
Email: [email protected]